Frequently Asked Questions
Active@ UndeleteDownload NowBuy Now

Orders and payments

How to buy your products without a credit card? What are the payments terms?

The preferred method of order is the on-line ordering with a credit card. In this case the software's download link will be sent to you by e-mail within several minutes.

If you wish to pay without a credit card you can send us Bank Money Order, Certified Cheque, PO (on orders of 500$ US or more), Bank Money Transfer along with the completed order form: http://www.active-undelete.com/downloads/OrderForm.pdf. Usually it takes up to 10 business days to complete your order offline.

For additional information visit: http://www.active-undelete.com/orderfax.htm

I just placed an order for your software via PayPal and I have not received my registration keys or access links to the software.
If you have used an e-Check payment method, it can take several days for this transaction to clear through PayPal You may wait for the transaction to clear or you may place a non e-check order through PayPal and contact us at sales@lsoft.net for assistance to cancel the first transaction.