Frequently Asked Questions
Orders and payments
- How to buy your products without a credit card? What are the payments terms?
The preferred method of order is the on-line ordering with a credit card. In this
case the software's download link will be sent to you by e-mail within several
If you wish to pay without a credit card you can send us Bank Money Order,
Certified Cheque, PO (on orders of 500$ US or more), Bank
Money Transfer along with the completed order form: http://www.active-undelete.com/downloads/OrderForm.pdf. Usually it takes up
to 10 business days to complete your order offline.
For additional information visit: http://www.active-undelete.com/orderfax.htm
- I just placed an order for your software via PayPal and I have not received my
registration keys or access links to the software.
- If you have used an e-Check payment method, it can take several days for this
transaction to clear through PayPal You may wait for the transaction to clear or you
place a non e-check order through PayPal and contact us at email@example.com for
assistance to cancel the first transaction.