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Questions & Answers

How to Restore a Deleted Folder


  1. Find and select deleted folder to be restored in the Active@ UNDELETE console
  2. To recursively restore the contents of the folder with files and subfolders, run the Undelete command by one of the following methods:
  • Click the Undelete button on the toolbar
  • Right-click the file, and then click Undelete  from the context menu
  • Drag and Drop the selected folder to another logical drive
  • Copy and Paste the contents of the file, using the clipboard (Copy command in the context menu, or button  on the toolbar) and paste file to another logical drive (Paste command in the context menu, or button  on the toolbar)
  1. Select a drive and a folder for the deleted folder to be restored to using the standard Browse for Folder dialog
  2. After the recovery process is completed make sure that the results are correct by verifying the contents of the files and subfolders

 

Important

For the safety reasons, the utility does not allow you to place the restored file into the same drive by default, because a newly created file should not overwrite the file under recovery (or a part of it), or the contents of the other deleted files. Always restore files to another logical, removable, floppy or network drive. However if you do not have a choice, go to configuration and turn on the option that allows you to restore file to the same drive.

Notes

  • In some cases a file cannot be restored completely, because the body of the file or a part of it has been already overwritten (by some other files). In this case a warning message appears
  • Deleted files differ from the non-deleted ones by icons:

  grey icon means that deleted file or folder has good chances to be recovered

   black icon means that deleted file or folder has poor chances to be recovered because it is being overwritten (or may be partially overwritten) on the disk with other data


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